About

Welcome to the Figma Store, a collection of Figma apparel (layers) and accessories (components) designed for our community.

100% of proceeds are donated

Any and all profits we generate from the store will be used to purchase carbon removal credits via reforestation from TIST (The International Small Group and Tree Planting Program). TIST is an innovative time-tested reforestation program that supports subsistence farmers in Kenya, Uganda, and Tanzania to tackle sustainable development and climate change through education and tree planting.

Learn more about TIST ↗

FAQ

How does your apparel fit?

Our sizing is unisex. For a more tailored fit, we recommend that you size down. 

Where do you ship?

We currently ship to Canada, Japan, the United Kingdom, and the United States. We’ve learned through the process of building out a swag store that shipping across the world is really hard. We’re working with our vendors to expand warehousing and shipping and hope to bring the Figma store to more countries in 2022.

When will I get my order?

Your order will ship within 3-5 business days. You’ll get an e-mail with the tracking info to follow it along the way. Shipping timelines will vary based on location, but you can expect your order to arrive 2-10 days after shipment.

What if my package never came?

Reach out to thefigmastore@figma.com if you place an order and don’t receive a shipping notice within 5 business days OR if your order hasn’t arrived 10 days after it has shipped. 

Can I edit or cancel my order once it’s placed?

You are unable to edit your order once placed, but if you would like to cancel it, please connect with thefigmastore@figma.com.

How do I contact support?

You can contact support by e-mailing thefigmastore@figma.com

Customer Care

Shipping

Once you’ve made a purchase, an e-mail confirmation will be sent to the e-mail address you provided. This e-mail acts as an invoice and includes your order number. 

Once your order is placed, it’ll ship from our warehouse within 2-5 business days. Orders placed after 11:00 AM(EST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 8:00 AM(EST). During peak periods, processing times may exceed 2 business days.

Depending on your location, your order will be shipping from Canada, the United Kingdom, or the United States. You will not need to pay customs on your orders. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Returns

We currently do not accept returns and are unable to edit your order once placed. If you would like to cancel your order and replace it with a new one before it has shipped, please connect with thefigmastore@figma.com.

Contact Us

You can contact support by emailing thefigmastore@figma.com.