FAQ
What is The Figma Store?
The Figma Store is a custom line of apparel designed by the Figma Brand Team.
How does your apparel fit?
Our sizes are unisex. For a more tailored fit, we recommend that you size down. Please refer to our size guide for more detail.
When will I receive my order?
All domestic shipments are expected to be delivered within 5–7 business days.
Depending on the destination, international shipments typically deliver within 7–19 business days.
What if I need to cancel my order?
Unfortunately, an order cannot be changed or canceled once it has been placed.
What if the item I want is out of stock?
All The Figma Store apparel is limited edition. Keep your eyes on our Instagram or Twitter to find out when we’ve restocked or released a new drop.
Customer care
Shipping info
We currently ship to all countries except the following:
Afghanistan
Andorra
Azerbaijan
Brunei
Central African Republic
Cuba
Greenland
Heard Island and McDonald Islands
Iran
North Korea
Palestinian Territories
Russia
St. Helena
Syria
Ukraine
Venezuela
We'll be working with our vendors to expand warehousing and shipping operations so that we can bring The Figma Store to more countries in the future. Stay tuned for updates and thank you for your understanding!
Customs duty and taxes
Depending on your country, customs fees may apply to your order for standard orders.
For Friends of Figma orders, if customs require a payment, please send us your payment confirmation along with a link for reimbursement or the completed customs payment to expedite this process.
You can email these details to our customer service team at thefigmastore@figma.com.
Returns
We currently do not accept returns and are unable to edit your order once placed. If you have any questions please reach out to thefigmastore@harperandscott.com.
Contact us
We’d love to hear from you! You can email us at thefigmastore@harperandscott.com. You may also use our site chat bot for immediate assistance.